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Privacy Policy

Last updated: January 2025

Introduction

At Place Academy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Information We Collect

We collect information that you provide directly to us, including:

  • Account information (name, email address, password)
  • Profile information (role, timezone, academic background)
  • Tutor-specific information (bio, education, hourly rates, specializations)
  • Booking information (session details, preferences, notes)
  • Communication data (messages between students and tutors)

How We Use Cookies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device that help us:

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as user authentication, session management, and security. These cookies cannot be disabled as they are essential for the platform to work.

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This information helps us improve our website and user experience. You can opt-out of these cookies through your cookie preferences.

Marketing Cookies

These cookies are used to deliver advertisements and track campaign effectiveness. They may be set by our advertising partners to build a profile of your interests. You can opt-out of these cookies through your cookie preferences.

Managing Your Cookie Preferences

You can manage your cookie preferences at any time by clicking the "Cookie Preferences" link in the footer or by accessing the cookie consent banner. You can choose to accept all cookies, decline non-essential cookies, or customize your preferences for different types of cookies.

Please note that disabling certain cookies may affect the functionality of our website and your user experience.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process bookings and facilitate communication between students and tutors
  • Send you notifications about bookings, messages, and account updates
  • Personalize your experience and provide relevant tutor recommendations
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations and enforce our terms of service

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access and receive a copy of your personal data
  • The right to rectify inaccurate or incomplete information
  • The right to request deletion of your personal data
  • The right to object to processing of your personal data
  • The right to data portability
  • The right to withdraw consent at any time

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our support channels or email us at privacy@placehub.com.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.